Add your items to cart, continue to checkout, enter your details, then complete payment.
An order is considered accepted once payment is processed successfully and an order confirmation email is sent.
✓ You can request a cancellation before dispatch
✓ You can request an address change within 24 hours of placing your order
✓ After dispatch, cancellations and address changes are not described as available
Payments and pricing
Payment options shown on the site include:
✓ American Express ✓ Apple Pay ✓ Google Pay ✓ Maestro ✓ Mastercard ✓ PayPal ✓ Union Pay ✓ Visa
Prices are listed in USD unless stated otherwise.
Shipping and delivery
The Shipping Policy currently describes orders delivered within the United States.
Standard shipping within the United States is described as free, with no additional handling or processing fees at checkout.
The Shipping Policy lists:
✓ Processing time: 1 to 2 business days
✓ Estimated delivery time: 3 to 5 business days after dispatch
✓ Order cut off time: 12:00 PM EST
Contact customer service and include clear photos if the parcel arrived damaged. We will handle the next steps carefully and guide you through what to do next.
Tracking
Use the Track Your Order page on the site and the tracking link you receive after dispatch.
The Shipping Policy states a tracking link is sent by email after dispatch.
Returns and refunds
The Refund Policy allows returns within 30 days from the date of delivery.
The Refund Policy describes eligibility such as:
✓ Unused and unworn items ✓ Original condition ✓ Original packaging, tags, and accessories included ✓ Proof of purchase included
Contact customer service with your order number and reason for return. You will receive return instructions and the correct return address. The policy asks that you do not send items back before contacting support.
✓ Faulty, damaged, or incorrect items: return shipping is described as free
✓ Change of mind returns: return shipping costs are described as the customer’s responsibility
The policy also states there are no restocking fees.
The Refund Policy describes approved refunds as processed within 5 to 10 business days, and notes it can take up to 14 business days to appear depending on your bank or card issuer.
